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What are your Coronavirus measures?

Our primary measure is to space out our sessions more and we are now only accepting private hire. So we have plenty of time to air out and clean between sessions and there is only your group and our host in the studio at once.

We’re also asking everyone to wash their hands before entering and for private hire, wearing a mask is optional. Finally, besides our main headset, everyone will use a separate headset and if requested, our studio host will also wear a mask. Please note due to our Coronavirus measures, we may call to adjust timings or rearrange bookings made less than a week in advance.

Who is VR for?

We can cater for all ages, with no technical knowledge required whatsoever. We have a huge catalogue of experiences, there’s truly something for everyone and many of our experiences are perfectly playable in a wheelchair. For children aged 12 or younger, we require one adult per three children to help supervise and take care of our equipment. Pregnant women absolutely fine too!

Can I use the headset with glasses?

Yes, the headset is designed to work perfectly with all types of glasses and due to the way the optics work, most find they don’t need to wear them at all!

Do I need to bring anything with me?

Please wear comfortable clothing as are experiences can be quite active! We ask everyone to remove their shoes before stepping on our soft floor, so please come wearing socks too!

When should we arrive?

Please arrive no more than 5 minutes in advance of your booking time. We do not have a waiting area, so you’ll have to wait in your car if you arrive any earlier.

Is there car parking?

Yes! Our car parking is free and there’s plenty of space for up to 6 cars. Please let us know if there will be more than this in your convoy.

Do we have to book in advance?

Yes please do! It works best if you can book online, but if you have any issues, please contact us and our friendly team will be able to help. We only accept bookings at least 24 hours in advance and cannot accommodate drop-ins, so if you’d like to come to The VRVE on the day, please get in touch. Please note due to our Coronavirus measures, we may call to adjust timings or rearrange bookings made less than a week in advance.

How long do we get?

With each hour slot, it varies with your choice of experience and speed of completing it. We will recommend appropriate experiences depending on the size of your group, so everyone will have a go.

Can I book multiple hours?

Yes of course! Whilst 1 hour is a great introduction to VR, an extra hour will give you enough time to try a variety of different experiences! To book multiple hours, simply add the second slot into your basket by heading back to the booking page.

How many people can come?

For a 1 hour slot, 4-6 people is ideal, with a good amount of time for everyone to try a variety of experiences. Our studio can facilitate a maximum of 12 people under our party bookings at an additional cost of £7.50/pp, contact us for more details! Please bear in mind that our equipment will be shared amongst your group, so the more people you bring the less time each you will have in VR.

Do you run parties?

Yes! We can accommodate a maximum of 12 people in our studio and up to 10 aged 12 or under (minimum 1 accompanying adult per 4 children). We charge an additional £7.50/pp above our standard pricing (for parties larger than 6 people), please contact us for further details about our party bookings!

What equipment do you have?

Our standalone headsets provide high quality wireless VR, complete with full room scale tracking and controllers. They have a diverse range of fantastic experiences available and you can easily swap to a new experience whenever you like. It’s super easy to use these headsets and there’s something for everyone to enjoy!

Our main headset provides the absolute best experience you can have in VR, with full room scale movement and completely wireless. The view from this headset is projected onto our massive 150″ screen and the audio through our 5.1 sound system. Everyone has a blast using and spectating players on this headset!

Can we do multiplayer experiences?

We have a some experiences where one player is in VR and the others use games controllers to interact (asymmetrical multiplayer) and a select few with full multiplayer, but unfortunately the technology isn’t quite there yet for multiple VR players in most of our games! It’s something we’re actively working to bring to VRVE, but at the moment our solo experiences are simply better overall.

Cancellation policy

Should you wish to cancel your booking we will offer a rebooking or full refund if you notify us at least 1 week before your booking or 1 hour after making a booking.

If you notify us that you cannot attend your booking at least 2 days beforehand, we will offer a rebooking at any time on a week day within the next month (no weekends).

Any cancellations within 48 hours of your booking cannot be refunded.

Booking amendment policy

You must bring no more than the total attendees stated in your booking (typically max of 6). If you wish to bring more, please contact us at least 48 hours beforehand.

We will charge an extra £10 per person at the door for unexpected attendees and this may affect our ability to provide the best experience for your group.

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